Privacy Policy

Introduction

Welcome to Blue Bolt Technical Services LLC. (“Blue Bolt Home & Office Maintenance" “We," "Us” or "Our") operates this Website to provide our users ("User." “You" or "Your") with information about, its platform and Services. Blue Bolt Home & Office Maintenance respects Your privacy regarding any information we may collect while operating our

Website www.bluebolt.ae (hereinafter "Website”).

We respect Your privacy and we are dedicated to protecting Your Data. This privacy policy will provide You information as to how we look after Your personal Data when You visit our website and tell You about Your privacy rights and how the law protects You. This Privacy Policy has been created so that You understand the ways in which we collect, store, use and protect Your personal and confidential information safely and it is important for You to review this privacy policy prior to using our services. We will not trade with or provide any services to OFAC and sanctioned countries.

By accessing our website, you expressly consent to Us processing Your personal information in accordance with the Terms and Privacy Policy. We may amend our Terms and Privacy Policy at any time by posting a revised version on the website without informing You or any third party where such revised version will be effective at the time, we post it and, following such posting, your continued use of the website will be considered as an express consent to Us for continuing to process Your personal information in accordance with the new revised Terms and Privacy Policy.

Please read this Privacy Policy carefully to understand how we use Your personal information. If You do not agree with this Privacy Policy, you should not use the Website, its related sites, applications, Services, or any other website operated by Blue Bolt Home & Office Maintenance that links to this Privacy Policy. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time; any changes we make to this Privacy Policy will be posted on Our Website. We will also take any other steps, to the extent required by the relevant Applicable Laws, including notifying You and/or seeking Your explicit consent to material changes.

Changes to this Privacy Policy are effective as of the stated Last Updated' date. Other than where We have sought such explicit consent from you, your continued use of the Website after we make changes will constitute acceptance of, and agreement to be bound by, those changes. Accordingly, please review this Privacy Policy periodically for any updates or changes.

Any/all defined terms in this Privacy Policy are the ones referred to in the Terms and Conditions available on our website and/or App. In the event where a defined term in this Privacy Policy is also a defined term in the Terms and Conditions, the defined terms stated herein, will take precedence over the same defined term in the Terms and Conditions.

This Privacy Policy governs data collection, maintenance, disclosure, and use of the Website and/or App and its associated Content. By using the Website and/or App, Users agree to the collection and use of their Personal Information in accordance with this Privacy Policy.
We recommend You to check the Website frequently for the any new amendments to our Terms and Privacy Policy.
This website is not intended for children below the age of 18 years, and we do not knowingly accumulate Data relating to children.
If You have any questions about this Privacy Policy, including any requests to exercise Your legal rights, please contact Us at contactus@bluebolt.ae

INFORMATION COLLECTION

1. Information You Provide to Us

When You visit the Site, we automatically collect certain information about Your device, including information about Your web browser, IP address, time zone, and some of the cookies that are installed on Your device. We will collect and use personal information that You directly provide Us. For example, we collect personal information when You fill out our form, connect with Us on any social media sites, submit a request for customer support, or otherwise communicate with in any other way. Some examples of this type of personal information we may collect include Your name, email, address, company information, pictures, payment information and other information You choose to provide. Additionally, as You browse the Site, we collect information about the individual web pages or products that You view, what websites or search terms referred You to the Site, and information about how You interact with the Site. We refer to this automatically collected information as "Device Information."

2. Information Received from Third Parties

Third parties may also give Us information about You. If We combine that information with information about You collected through Our Services, we will still treat that combined information as set forth in this Privacy Policy

3. Information Collected Automatically

"Cookies" are data files that are placed on Your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.bluebolt.ae.

"Log files" track actions occurring on the Site, and collect data including Your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. "Web beacons," "tags," and "pixels" are electronic files used to record information about how You browse the Site. Additionally, when You make a purchase or attempt to make a purchase through the Site, we collect certain information from You, including Your name, billing address, shipping address, payment information (including but not restricted to credit card numbers, Google Pay, Apple Pay) email address, and phone number. We refer to this information as "Order Information." When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

4. Data Collection (“Data”)

a. Personal Information
When You sign up to become a User, you will be required to provide Us with personal information including but not limited to, Your name, e-mail address, / location and phone number. All information we collect and/or receive under this section is collectively called "Personal Information." We do not collect any Personal Information from visitors or Users unless they provide such information voluntarily.

When You provide Us with personal information to complete a transaction, register through Blue Bolt Home & Office Maintenance’s application and/or website, verify Your card, whether debit or credit, place an order, arrange for a delivery, or pick up or a purchase, we imply that You consent to our collecting this information but only using it for that specific purpose only. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

b. Billing Information
You may be required to provide certain information to our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the "Billing Information." You authorize Us and our third-party payment vendors to collect, process and store, as per local laws, Your Billing Information.

c. Other Information
Information that we automatically collect when You use the website or the Services, including, without limitation:

IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of our website You visit; and similar Data;

Information about Your device, including the type of device, operating system and version (e.g., iOS or Android); carrier and country location; hardware and processor information network type and similar Data;

Information related to Your communications on our website, such as the content of messages sent by and between You and other Users in connection with a potential booking, for purpose of monitoring your compliance with the Service Terms including all non-circumvention requirements therein;

Information related to the quality of water You input into the Blue Bolt Home & Office Maintenance machine, and output of the same based on Your location; and Information that we collect using "cookie" technology. Cookies are small packets of Data that a website stores on Your computers or mobile device's hard drive so that Your computer will "remember" information about Your visit. We may use both session cookies (which expire once You close Your web browser) and persistent cookies (which stay on Your computer until You delete them) to help Us collect other information and to enhance Your experience using our website or the Services. If You do not want Us to place a cookie on Your hard drive, you may be able to turn that feature off on Your computer or mobile device. Please consult Your Internet browser's documentation for information on how to do this and how to delete cookies. However, if You decide not to accept cookies from Us, our website or the Services may not function properly.

2. INFORMATION COLLECTION

We use the Order Information that we collect to fulfil any orders placed through the Site (including processing Your payment information, arranging for shipping, and providing You with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with You;
Screen our orders for potential risk or fraud; and
When in line with the preferences You have shared with Us, provide You with information or advertising relating to our products or services. We use the Device Information that we collect to help Us screen for potential risk and fraud (in particular, Your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may use Your information to provide analysis of water samples and quality across various jurisdictions to provide public entities, government authorities and intergovernmental agencies the ability to improve and maintain/or change the way they process water. By purchasing our Products and agreeing to the Terms including this Privacy, you hereby consent to us anonymizing your personal information and providing the aforementioned entities with this data.

3. DATA RETENTION

If You do not request Us to delete certain information, we retain the information You submit to verify Your identity indefinitely, and We retain other information for at least five (5) years, or longer as directed by the Applicable Laws and regulations. Your information may be retained for data backup and business continuity purposes. If You provide Us with Your Personal Information or any other data, we encourage You to routinely update the data to ensure that We have accurate and up-to-date information about You. In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or insolvency, we reserve the right to transfer Your Personal Information to the new entity in control or the party acquiring the assets. In the event of such a change, Your Personal Information will continue to be treated in accordance with this Privacy Policy.

4. DATA SHARING AND DISCLOSURE

We may share Your information, in order to provide Our Services, for legal, regulatory, and investigative purposes in connection with the Services, promotions, and/or a merger or acquisition. We may also share non-identifying information with third parties. You have a choice as to whether We share Your Personal Information with third parties for their independent marketing purposes. We do not share Your Personal Information with third parties for marketing purposes. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. www.bluebolt.ae will not pass any debit/credit card details to third parties. www.bluebolt.ae is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect. We may share Your Personal Information at any time, without notice, in the following circumstances:

Where We are legally required to do so in order to comply with Applicable Laws, governmental requests, judicial proceedings, or legal processes, such as in response to a court order;

Where We believe it is necessary to investigate, prevent, or take action regarding potential violations of Our Terms and Policies, suspected fraud, situations involving potential threats to the safety of any person or User, any illegal activities, or as evidence in litigation as required by law; With third-party service providers, contractors, agents who perform services for Us or on Our behalf and require access to such information to do that work, employees, or affiliates. Examples include, payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data about how You interact with the Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain Content and better understand online activity;

Where there is a transfer of business ownership such as, a merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company; and/or
To offer You certain promotions.
We may share and disclose Your Personal Information for any other purpose with Your consent.
You are responsible for ensuring the accuracy of any Personal Information that You submit to Us. Inaccurate information may affect Your experience when using the Website and/or App and Our ability to contact You as described in this Privacy Policy. When providing Personal Information, collected through use of Our Service Users agree to the use, processing, and storage of Personal Information in countries which may have data protection laws that differ from the laws in the User's country.

We also collect any/all information that is not considered to be Personal Information, made available through web browsers and servers, and may include, browser type, language preference, referring website and/or App, and date and time of each visitor’s request.

5. COOKIES AND SPAM

Our Cookies:
We use 'cookie' technology where the cookie identifies Your browser with a unique and random number. Cookies are small data files stored in the memory of the device You are using that help Us improve our users’ experience of our website and services, identify popular features and count visits to our website.
The cookies used by Us do not reveal any personal information about You.
Cookies use is to help Us improve Users experience of our website.
Spam:
We do not tolerate spam.
To report website related spam or spoof emails, please forward the email to [contactus@bluebolt.ae].
You undertake not use our communication tools to send spams or otherwise send content that would violate our Service or this Privacy Policy.

6. SECURITY

We do not sell, trade, or rent Users' Personal Information to others. We may, however, share generic aggregated demographic information, not linked to any Personal Information with Our business partners and trusted affiliates.
We endeavor to exercise Our best efforts to keep Your information secure.
However, We cannot guarantee the safety of Your Personal Information and therefore shall not be held liable, in any manner and/or capacity whatsoever, in the event of any breach of security beyond our reasonable control.

7. CHANGES TO BLUE BOLT HOME & OFFICE MAINTENANCE

This Privacy Policy shall remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
It is necessary for Blue Bolt Home & Office Maintenance to amend this Privacy Policy in order to accurately reflect Our data collection and disclosure practices. Blue Bolt Home & Office Maintenance reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice, unless otherwise required by any Applicable Laws. Accordingly, please review this Privacy Policy periodically and especially before You provide any Personal Information. Your continued use of the Website after any changes or revisions to this Privacy Policy shall indicate Your agreement with the terms or such revised Privacy Policy, without prejudice to Your rights under any Applicable Laws.

8. ACCEPATANCE OF THESE TERMS

By using the Website, Users signify their acceptance of this Privacy Policy.
We reserve the right to alter, modify, and/or amend any one of the provisions stated herein without prior notice to any User. Continued use of the Website following any alterations, modifications, and/or amendments shall be deemed as the Users' acceptance of those changes.

9. CONTACT INFORMATION

Please contact Us if you have any queries about Blue Bolt Home & Office Maintenance’s Privacy policy or the information practices of this website. You may also contact Us through email on: contactus@bluebolt.ae